You’re buying a HVAC mechanical device and you’re paying for comfort and “workmanship”

• When you buy a TV, washer and dryer, computer, auto, room addition, a kitchen or bathroom remodel, and any others, we’re making an investment.
• We wouldn’t buy a black and white TV, a 100 mb computer hard-drive, or a washer which only has hot or cold wash cycle options.
• Why is HVAC any different?
• When we are investing in a room addition, a kitchen or bathroom, would we hire the cheapest contractor?
• We will have to live our HVAC, room addition, kitchen or bath room home improvements much longer that our auto?
• Yet we buy the best auto with the most options that our budget will afford.
• Would we have an auto with no heating or air?
• Most auto’s today have an ‘DUAL” climate control option and most of us chose this option.
• Yet we only spend about 12% of our lives in our auto.
• We spend about 60% of our lives in our homes
• Why? Because this makes us feel comfortable.
• If we want to be comfortable 12% of our lives, wouldn’t we want as well to be comfortable 60% more of our lives?
• So why do we put in an econo model HVAC system?  One reason; because we can’t show it off.
• When we have our friends and relatives over and your home is uncomfortable, that’s all they will remember.
• If on a hot sticky summers day and we’re having our friends and relatives over, and they feel comfortable while there; this will be what they remember.
• Invest in the system which provides the most comfort for your family and friends. 

 

• What is a registered sales person?
• A registers sales person is a person that is not an owner or principle of the company and signing contracts on behalf of the company.
• If a sales person is not an owner or principle of the company, tell a sale person must be registered with the “CSLB”.
• The “CSLB” will do a background check on any person Appling for a sales person license.
• If this person has had prior “CSLB” sales violations, criminal back ground, or is suspected of fraud, this sales persons license application may be denied.
• Only an owner, principle of the company and registered sales persons can sign contractors, protect yourself.

 

Do you have a real hvac expert or a fast taker?

A fast talker may wine and dine you, act like your best friend, find something in common with you, and maybe try to impress you with a computer presentation.

• A real knowledgeable sales person will know detailed information about the operation of the systems and what it takes to perform a quality installation.
• Unfortunately some fast talkers may be ex-HVAC business owners who have complaints on their own license, which may be why they no longer work under their license number.
• Do your homework on all sales persons who come to your home before they come.
• Make sure they are an owner, a company principle, or registered.
• Get theirs names and check them out at the “CSLB”.

 

 

type “one” an true sales adviser and type “twotwo” a true button pusher

 

• “Type one sales persons” really cares about their clients and will help guide the client through the process.
• Talk about your habits, how long you’re planning on staying in your home, how much you use your heating and/or cooling system, and your budget.
• One which will compare with you the benefits and option between different systems? 
• Go over all of the various features available today and help the client to determine which system is right for them.
• Will go over with you how much energy you may save and compare the base efficient system to the higher efficient systems?
• Once this “true” evaluation is completed, you and your contractor can find the right system which is within your budget.
• “The type two sales persons” do not really care about the client and just wants to cram any old system down your throat.
• These types of sales person sales on either price or over sells to make a higher commission.
• This is what is known button pushers or hot button sales persons.
• This is what is known in the industry as “hit and run”, get in, do the job, and get out.
• These types of sales persons know if a client is buying on price, if so they will offer the bottom of the line equipment and say their “NAME BRAND” is the best, or push a button.
• These types of sales persons will find out if the client likes to spend money, even if their client is being over-sold or is over-buying, or push a button.
• Some of these “hit and run” contractors offer the best warranties in the business.
• This warranty is called the driveway warranty, once the contractors tires have left your driveway, the warranty expires.
• Just having some fun here, ha ha. 
• We recommend for you to take your time, learn more about the hvac features available today, the benefits that these various features and applications provide, your personal habits, the contractor’s key principles, the contractor’s employees, and the contractor in general.
• After all we think you would agree that this is meant to be a fun endeavor and no client wants to pay $3500 for a $2500 bottom of the level system; as well as to pay $16,000 for a $ 12,000 system, and to make matters worse from the wrong contractor.
• Once you have armed yourself with this newfound knowledge you will then be ready to take the plunge, upgrade, and enjoy your indoor home environment for years to come.

 

 

• Have a “qualified” contractor examine your home.
• Talk with you about what “your” requirements are.
• First think about how much you use your heating and air system.
• Do you use your heating and air very much? Why?
• Would you run your heating more if it cost less to run?
• Would you run your air conditioner more if it cost less to run?
• Would you like to have a quiet furnace?
• Would you like to have a quiet air conditioner?
• Would you like to be just cool or would you want to have a home than is crisp and cool?
• Let the contractor explain why they’re recommending the system.
• Ask the contractor what are the “benefits” of the system that is being proposed.
• Ask the contractor if you were to invest a little more in your home comfort system, what would be the additional “benefits”.
• Then decide what you really want form your new HVAC system.

 

 

• Will the sales person directly manage the work?
• Will the owner?
• Will a foreman, if so get their names?
• Who will inspect the work?
• Who will see you at the end of the day and go over the installation and explain how it operates?
• We advise you to get this in writing and don’t pay until this actually happens.